Enterprise 2.0 is the use of emergent social software platforms within companies, or between companies and their partners or customers. The use of social software has become an effective tool to improve enterprise competitiveness with an excellent cost-results ratio. The possibilities that it offers for making relationships among the different enterprise stakeholders (customers, employees, suppliers, public administrations, banks, etc), by means of sharing information and knowledge, is going to produce a radical change in the way that business are made. To adapt to this new situation, enterprises not only should be prepared to incorporate technological 2.0 tools, but also should transform its corporate culture, process, structure, and, definitely, its business model. So, the application of social software in enterprise management is an extremely complex process that involves technological, human, culture and organizational aspects.

The EI2EM Workshop aims to explore the results, experiences and potential value of the Enterprise 2.0 with industry practitioners and members of the academic community.

It is also hoped that new research ideas and future collaborative research projects will be part of the results.

The topics of interests include, but are not restricted to:


* Enterprise 2.0 Techniques: Agents, Knowledge Monitoring, Intermediation, Emergence, Feedback, Tagging, Voting, Social Networks/Analysis, Social Computing, Social Software, Asynchronous Communication, Collaboration.
* Enterprise 2.0 Technologies: Wikis, Blogs, Really Simple Syndication (RSS), Mashups, Podcasting, Social Voting/Ranking, Social Bookmarking, Social Networking.
* Enterprise 2.0 Project Management: Methodologies, business strategy, ROI, Risks, change management, culture changes.
* Business Drivers for Enterprise 2.0
* Knowledge Management and Enterprise 2.0
* Marketing and Enterprise 2.0
* Communication and Enterprise 2.0
* Human Resources and Enterprise 2.0. Generational and Cultural Impacts. Worker Models. Improving Talent and Skill Management
* Enterprise 2.0 Training & Education
* Enterprise 2.0 Best Practices