The 6th IEEE World Congress on Services (SERVICES 2010)
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Sponsored by the Technical Committee on Services Computing (TC-SVC),
IEEE Computer Society

http://servicescongress.org/2010
July 5-10, 2010, Miami, Florida, USA

The theme of the 2010 World Congress on Services (SERVICES 2010) is "modernization of the
services industry". SERVICES 2010 supports and further explores the science and technology
of modernizing services industries using latest methods and technologies such as as Services
Computing, which has been formally promoted by IEEE Computer Society since 2003. From a
technology perspective, Services Computing has become the foundational discipline for the
emerging modern services industry.

The first Joint Conference on SERVICES includes the 2005 International Conference on Web
Services (ICWS 2005) and the the 2005 International Conference on Services Computing
(SCC 2005), which were held in July 2005 in Orlando, Florida, USA. The second Joint
Conference on SERVICES includes the 2006 International Conference on Web Services
(ICWS 2006) and the the 2006 International Conference on Services Computing (SCC 2006),
which were held in September 2006 in Chicago, IL, USA. In 2007, the joint conference on
Services formally became the 2007 IEEE First Congress on Services (SERVICES 2007), which
was held in July 2007 in Salt Lake City, Utah, USA. The 2008 IEEE Second and Third Congress
on Services (SERVICES-I 2008 and SERVICES-II 2008) were co-located with the 2008
International Conference on Services Computing (SCC 2008) in July 2008 in Honolulu, Hawaii,
USA as well as the 2008 International Conference on Web Services (ICWS 2008) in September
2008 in Beijing in China. In 2009, the Fourth World Congress on Services (SERVICES-I 2009)
was co-located with IEEE 2009 International Conference on Web Services (ICWS 2009) held
in July 2009 in Los Angeles, USA. The Fifth World Congress on Services (SERVICES-II 2009)
was co-located with the 2009 IEEE International Conference on Services Computing (SCC 2009)
held in September 2009 in Bangalore, India.

In 2010, the Sixth IEEE World Congress on Services (SERVICES 2010) will be held in July 2009
in Miami, Florida, USA. SERVICES 2010 tries to attract researchers, practitioners, and industry
business leaders in all the following services sectors to help define and shape the modernization
strategy and directions of the services industry. You are invited to submit research, engineering,
and business innovation papers to the following business services sectors:

# Advertising Services
# Banking Services
# Broadcasting & Cable TV Services
# Business Services
# Casinos & Gaming Services
# Communications Services
# Cross-industry Services (e.g. strategy and planning, supply chain management, enterprise
resource planning, customer relationship management, marketing services)
# Design Automation Services
# Energy and Utilities Services
# Financial Services
# Government Services
# Healthcare Services
# Hotels & Motels Services
# Insurance Services
# Internet Services
# Motion Pictures Services
# Personal Services
# Printing & Publishing Services
# Real Estate Operations Services
# Recreational Activities Services
# Rental & Leasing Services
# Restaurants Services
# Retail Services (Apparel, Catalog & Mail Order, Department & Discount, Drugs, Grocery,
Home Improvement, Specialty, Technology)
# Schools and Education Services
# Security Systems & Services
# Technology Services
# Travel and Transportation Services
# Waste Management Services
# Wholesale Distribution Services


In addition, SERVICES 2010 presents keynote sessions, panel discussions, paper presentations,
paper posters, innovation show cases, job fair, Services University (Summer School), Education
Methodology Summit, "Services Cup" contest, SOA industry summit, workshops, and symposiums.


Services University

"Services University" (servicesuniversity.org) was launched at the 2007 Congress on Services
(SERVICES 2007) to help teach Services Computing discipline in a systematic way. A regional
leaders community is being formed to support this worldwide "Services University" program,
which is sposnored by Services Society. Services Society is technically sponsored by the IEEE
Technical Committee on Services Computing , IBM Research, SAP and other professional and
industry sponsors. In 2010, the Summer School on Services Computing will be offered in the
Services University program.


2010 Education Methodology Summit on Services Computing

The Education Methodology Summit on Services Computing brings educators and practitioners
around the world together to share their experiences in Services related education, and builds
consensus on the core of Services Computing education, the knowledge areas and education
methodologies. The Summit will focus on pedagogical implications of Services education and
its role in overall Services Computing Curriculum Initiative (SCCI). The accepted papers will
be published in the Proceedings of the 2010 IEEE Sixth World Congress on Services (SERVICES 2010)
as a special section.


2010 SOA Industry Summit

The 2010 SOA Industry Summit encourages industry people to submit presentations and two-page
papers instead of 8-page research reports. The accepted papers will be published in the Proceedings
of the 2010 IEEE Sixth World Congress on Services (SERVICES 2010) as a special section.


2010 SERVICES Workshops

SERVICES 2009 will include a set of workshops and symposiums focusing on various themes of modernizing
services industry. The accepted papers will be published in the Proceedings of the 2010 IEEE Sixth
World Congress on Services (SERVICES 2010) as a special section.


2010 Ph.D. Symposium on Services Computing

SERVICES 2010 will provide a Ph.D. Symposium on Services Computing as a forum encouraging Ph.D. students
and holders to report on-going or just completed work. The accepted papers will be published in the
Proceedings of the 2010 IEEE Sixth World Congress on Services (SERVICES 2010) as a special section.


2010 Symposium on SOA Standards

SERVICES 2010 will favor the 2010 Symposium on SOA Standards as a forum for international researchers
and practitioners to discuss and establish standards around SOA. The accepted papers will be published
in the Proceedings of the 2010 IEEE Sixth World Congress on Services (SERVICES 2010) as a special section
for SOA standards.


Paper Submission and Review Process

Please use the submission page to find the right tracks and events to submit your papers.

All submitted manuscripts will be peer-reviewed by at least 3 program committee members. Please note that
the same paper should NOT be submitted to other conferences or events simultaneously. Such duplicate
submissions will be rejected from all conferences without review.

Submitted manuscripts will be limited to 8 (IEEE Proceedings style) pages and required to be formatted
using the IEEE Proceedings template. Electronic submission of manuscripts (in PDF or Word format) is
required. Detailed instructions for electronic paper preparation and submission, panel proposals,
tutorial proposals, and review process can be found at www.servicescongress.org. At least one author
of each accepted paper is required to register to the conference and present the paper.

Only the accepted and presented papers will appear in the CD-ROM version and online version of the
proceedings of the IEEE 2010 World Congress on Services (SERVICES 2010) , which will be published by
the IEEE Computer Society Press. Extended versions of selected best papers published in the SERVICES
2010 will be invited for potential publication in the International Journal of Web Services Research
(JWSR), the International Journal of Business Process Integration and Management (IJBPIM), and IEEE
Transactions on Services Computing (TSC). JWSR is included in EI Compendex and indexed in SCI-E.
According to Thomson Scientific, JWSR is listed in the 2008 Journal Citation Report with an Impact
Factor of 1.200. The journal ranks #47 of 99 in the Computer Science, Information Systems and ranks
#37 of 86 in Computer Science, Software Engineering.



Paper Review Policy

IEEE Policy and professional ethics requires that referees treat the contents of papers under review
as privileged information not to be disclosed to others before publication. It is expected that no
one with access to a paper under review will make any inappropriate use of the special knowledge,
which that access provides. Contents of abstracts submitted to conference program committees should
be regarded as privileged as well, and handled in the same manner. The Conference Publications Chair
shall ensure that referees adhere to this practice. Organizers of IEEE conferences are expected to
provide an appropriate forum for the oral presentation and discussion of all accepted papers. An
author, in offering a paper for presentation at an IEEE conference, or accepting an invitation to
present a paper, is expected to be present at the meeting to deliver the paper. In the event that
circumstances unknown at the time of submission of a paper preclude its presentation by an author,
the program chair should be informed on time, and appropriate substitute arrangements should be made.
In some cases it may help reduce no-shows for the Conference to require advance registration together
with the submission of the final manuscript.

Important Dates:

Research Track Paper Submission Due Date: March 6, 2010 (Accepting Paper Submissions from Nov. 1, 2009)
Decision Notification (Electronic): April 12, 2010
Camera-Ready Copy Due Date & Pre-registration Due: April 30, 2010


About IEEE

IEEE is the world?s largest professional association advancing innovation and technological excellence
for the benefit of humanity. IEEE and its members inspire a global community to innovate for a better
tomorrow through its highly cited publications, conferences, technology standards, and professional and
educational activities. IEEE is the trusted ?voice? for engineering, computing and technology information
around the globe.


About IEEE Computer Society

With nearly 85,000 members, the IEEE Computer Society (CS) is the world?s leading organization of computing
professionals. Founded in 1946, and the largest of the 38 societies of the Institute of Electrical and
Electronics Engineers (IEEE), the CS is dedicated to advancing the theory and application of computer and
information-processing technology.


About the Technical Committee on Services Computing

IEEE Computer Society's Technical Committee on Services Computing (TCSVC) is a multi-disciplinary group
whose purpose is to advance and coordinate work in the field of Services Computing carried out throughout
the IEEE in scientific, engineering, standard, literary and educational areas.


Services Computing has become a cross-discipline that covers the science and technology of bridging the
gap between Business Services and IT Services. The underneath breaking technology suite includes Web
services and service-oriented architecture (SOA), cloud computing, business consulting methodology and
utilities, business process modeling, transformation and integration. This scope of Services Computing
covers the whole lifecycle of services innovation research that includes business compoentization,
services modeling, services creation, services realization, services annotation, services deployment,
services discovery, services composition, services delivery, service-to-service collaboration, services
montoring, services optimization, as well as services management. The goal of Services Computing is to
enable IT services and computing technology to perform business services more efficiently and effectively.


Contact Information

For any enquires, please e-mail to the Conference Assistant Jordanne Christie:
jordanne.christie AT beaconwall.com, or the administration office at services.ieeecs AT gmail.com ***

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