Dear colleagues,

Please consider submitting by 15th of April 2021 for

Track 4: Incorporating Human-Computer Interaction into IS

at 29th International Conference on Information systems Development (ISD 2021) in Valencia, Spain September 8-10, 2021.

Human-Computer Interaction (HCI) is an interdisciplinary research field that addresses the design, use, adoption, and evaluation of Information Technology with a focus on the interfaces between humans and computers. As such, HCI influences any interactive application, especially information systems (IS). Therefore, exploring, analysing, and understanding how HCI models, methods, tools, and practices could be incorporated into and positively affect the development life cycle of an information system is key and represents the central theme of this track. Understanding IS development from HCI can be studied from an individual, group, organizational, social, or cultural perspective.

In order to precisely identify where and how HCI can be incorporated into IS, it is important to state in which development stage (e.g., requirements engineering, early design, detailed design and analysis, programming, deployment, evaluation) and for which software quality property (e.g., ISO 25010 software quality factors such as usability, but not only).

Among these software quality properties are User Experience (UX) and Customer Experience (CX). UX expresses how a person behaves when interacting with an Is, by encompassing any form of HCI. Customer Experience (CX) is the result of every interaction a customer has with an organization as a whole, which goes beyond interacting merely with the IS of this organization. In order to achieve high-quality UX/CX in an organization's offerings, there must be a seamless merging of multiple disciplines, including marketing, graphical design, and interface development life cycle.

Submissions from researchers and practitioners discussing new and emerging issues or improvements of traditional approaches are welcome to this track. In this year’s edition, we especially encourage contributions to further advance the incorporation of human-computer interaction in continuous delivery of information systems.

Note that any submission to this track should identify which type of IS and which HCI model, method, tool or practice are of concerns. Any submission failing to identify those two aspects will not be considered. For example, a submission concerning a user interface of another type of system than an IS or without mentioning the system type.

For further information and submission:
http://isd2021.webs.upv.es

Important dates:
April 15, 2021 – Full paper submission deadline
June 03, 2021 – Full paper notification
June 17, 2021 – New Ideas/Vision paper and Poster submission deadline
July 14, 2021 – New Ideas/Vision paper and Poster notification

Track topics include (but not limited to):
- Incorporating HCI models, methods, tools and practices into IS development lifecycle
- Novel applications of HCI theories, techniques, and methodologies to IS development
- User-centered approaches for understanding the user in IS development
- Supporting individual users, their qualities, preferences, and actions
- Interaction design and assessment for organizational and business applications
- Interface for information visualization and analytics in IS
- HCI and individual and organizational routines and practices for IS
- Bridging the gap between satisfying organizational needs and supporting human users
- Physical, cognitive and affective aspects of IS design
- Human workload and other human factors in IS
- User/customer experience
- factors along with evaluation techniques and measures
- design for continuous IS delivery
- in continuously deployed systems
- design practices and guidelines in DevOps environments
- in specific domains (e.g., healthcare, ambient assisted living, automotive systems, autonomous cars)
- in multi-, cross- and omni-channel experiences

Track chairs:
Jean Vanderdonckt, Université catholique de Louvain, Belgium
Mikko Rajanen, University of Oulu, Finland

Preparedness plans for COVID-19 scenarios
- If travel is not possible for some regions, we will be flexible and allow virtual presentations for affected speakers.
- If travel is possible but some of you prefer not to make the journey, we will be flexible and allow virtual presentations.
- If the situation is very much as it is today, ISD2021 will go virtual.