A world class Rail Link from the Airport to the City centre can significantly boost economic growth. With passenger convenience its objective the Airport train can create a fast, reliable and secure journey.

Some Airport train companies are at the cutting edge of innovations in marketing, sales, service and reputation management.

The conference will provide marketing solutions for attracting new customers in a difficult economic environment and look at the best practices of customer growth and retention strategies.

Key Themes:

* Brand, Marketing and Sales
* Customer Service
* Reputation

Conference Discussions:

* The relationship between reputation and profit
* How a unique brand and successful marketing helps grow passenger numbers
* How good customer service increases revenue