The 5th World Research Summit for Tourism and Hospitality provides an interactive, dynamic, and shared international platform for academics and practitioners to discuss how to enhance research applications and knowledge management through digital intelligence, connectivity and smart knowledge in a changing global economy.

This Summit offers a great opportunity to unfold, strengthen and embrace digital connectivity with various stakeholders, including academic researchers, industry professionals, and government officials, through dialogues on how to better utilize research outputs for the benefits of the industry, in an intelligent and smart way.

Summit theme and topics

Oral and poster abstracts are invited on the themes and topics below. They should be submitted using the online abstract submission system: https://www.elsevier.com/events/conferences/world-research-summit-for-hospitality-and-tourism

Policy, planning, and governance
Business analytics, models, and operational practice
Supply-chain management and distribution channels
Marketing, branding and reputation management
Consumer behavior, collaborative consumption, co-creation, decision making, experience and satisfaction
Product, service and experiential innovations
Sport tourism, festivals and events, lodging and MICE marketing and management
Competitiveness, sustainability and corporate social responsibility
Service excellence and service quality
Social media, emerging technologies and e-tourism
Smart cities, mobile technologies, machine learning, big-data analytics
Business Intelligence Digital Economies
Human resources management and strategic leadership development
Innovation, creativity and change management
Tourism Economics
Crisis management, risk management, safety and security
Education and training
Corporate management
Financial and performance management, and forecasting
Emerging research methods and methodologies